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Louis Vuitton

Transcript: Company Overview External Analysis Foreign Trade Regulations “Open Door Policy” in China Tax Policies Could Deter Global Recession Emerging markets rapid growth Exchange Rates Luxury goods unaffected Cultural Attitudes and Perceptions Consumerism Accessibility Expansion Beyond Traditional Markets Emerging Middle Class Market in China Innovation High R&D importance Intellectual Property Rights Counterfeit products Increased brand awareness in China Key Success Factors Alternative #1: Increase presence of 3 brands in 2nd and 3rd tier urban centres Launch limited editions in 1st tier cities Alternative #2: Increase presence of existing brands and launch remaining brands in luxury shopping districts Alternative #3: Create a new luxury brand exclusive to China Research locations for new retail outlets in 2nd and 3rd tier cities Release TAG Heuer and Moet & Chandon in new outlets across new cities Begin recruiting Chinese designers Launch aggressive marketing campaign Release a limited edition local line for Louis Vuitton Measure financial success of release to determine possibility of further expansion Begin construction of new retail outlets in 2nd and 3rd tier cities Begin hiring process to staff new stores Continue aggressive marketing Open new retail outlets Continue releasing local lines Expand local lines to be released in 2nd and 3rd tier cities across China Consider the financial impact of developing a Chinese luxury brand under the LVMH portfolio Short Term (0-6 months) Brand Equity In Conclusion Competitive Advantage Implementation BRAND EQUITY Growing Middle Class In China Large Urban Population Accessible Inclusive Item/Trend Driven Rewards and Status Quality Women Younger Consumers Luxury Market in China LVMH Growth Strategy Stock Price/Shareholder Wealth Long Term (12 Months +) Introduction Company Snapshot Industry Analysis External Analysis SWOT Competitor Analysis Key Success Factors Core Competencies Alternatives Recommendation Implementation LVMH A Strategic Analysis Alternative #1 Core Competencies LVMH PRODUCT QUALITY Maite Alvarez Sara Blanchard Suzanne Gould Kathryn Richardson Seana Routledge Target Market Luxury Market Leader 60 Brands Throughout 5 Sectors Exponential Growth Patterns Most Significant Growth in China Potential Rivals as Market Expands Mid-Term (6-12 months) Questions? Tight control over operational Costs Economies of Scale Conglomerate financial backing Hard to imitate due to quality standards Brand equity Industry Analysis AGENDA Recommendation

Louis Vuitton

Transcript: Louis Vuitton He was born on the 4th August 1821 in Anchay, Jura, in France. He then died on 27th February 1892. He is best known for founding the large and extremely famous French fashion label, Louis Vuitton in 1854. In 1835, he moved to Paris. It was over 400 kilometres from his hometown to his destination, Paris, and he covered the whole distance on foot. This distance was equivilant to 249 miles. He picked up a few odd jobs during his travel to Paris to Pay for his journey. Once he arrived, he became an apprentice Layetier to wealthy and important families. He built up a very good reputation for himself and because of this Napolean III of France appointed him as layetier to his wife: Empress Eugenie de Montijo After this, he had established a good connection with royalty and an advanced knowledge of the standard of travelling case royalty would expect. After this, he began to make his own luggage to the same standard as for royalty but instead for average people who could still afford it. This set the foundations for LV co. Back at that time, the dresses for the wealthy werre so elaborate they required custom trunks and packers to fit and protect the hoop skirts, corsets and delicate embroidery. He first began manufacturing trunks in 1854 and the company he started became one of the most famous in the world. The louis Vuitton label is most famous for its designer luggage pattern. His became a brand which offered simpler travel pieces. His first travelling trunks became so popular that within a few years, he had already had to expand on his factory. He relocated to Asineresin 1860. The Vuitton line gained international recognition winning a bronze medal in 1867 world's fair and the gold medal in the 1889 world's fair; both of which were held in Paris. When Louis Vuitton died in 1892, his son Georges Vuitton took over the company. The End :-) <3 Napoleon III Empress Eugenie de Montijo

Louis Vuitton

Transcript: Born August 4,1821-February 27,1892 died at age 71 Jura, France-commune of Lavans-sur-Valouse 1835 when he was 14 he moved to Paris on foot over 200 miles and became an apprentice of Monsieur Marechal who worked for the wife of Napoleon III, Empress Eugenie. The skills he learned here would help him start his own business. Since the 19th century, manufacture of Louis Vuitton goods have not changed: Luggage is still made by hand. Contemporary Fashion gives a preview of the creation of the LV trunks: "the craftsmen line up the leather and canvas, tapping in the tiny nails one by one and securing the five-letter solid pick-proof brass locks with an individual handmade key, designed to allow the traveler to have only one key for all of his or her luggage. The woven frames of each trunk are made of 30-year-old poplar that has been allowed to dry for at least four years. Each trunk has a serial number and can take up to 60 hours to make, and a suitcase as many as 15 hours. In 1854 he opened a store in Paris selling high end luggage. His designs were unique, they had flat tops and were able to be stacked so travelling was easier. Everyone elses at the time was rounded and harder to travel with, his line became very desirable. 1885 he opened a store in London, at this time Damier Canvas was being introduced with an L mark on it. A trademark of the sort. 1936, Louis dies and leaves the company to his son Georges, who gained the company exposure. He opened more stores in Europe and the U.S and through exposure at the Chicago world fair, he died in 1936. His son Gaston-Louis took over. The company propelled in 1963 when Audrey Hepburn carried a signature Louis Vuitton bag in the movie Charade. In 1987 Louis Vuitton merged with Moet Hennessey to form LVMH, to form a luxury goods company. Louis Vuitton is currently headed creatively by Marc Jacobs. Under Marc Jacobs direction Steven Sprouse helped to create limited time graffiti bags. LV also collaborated with Kanye West and Takashi Murakami. In 1998 Vuitton entered the world of high fashion. Recent Collection Why Louis Vuitton? My Collection What makes all of my designs cohesive is the hourglass shape, all 5 designs have an hourglass shape. Elements Fabrics used: Pleated Skirt-cotton Shirt-cotton Sweater-spandex Fabrics used: Tights-spandex Shirt-cotton/ polyester blend Fabrics used: dress-cotton/ spandex blend Mostly the only elements used are line, harmony, color and shape. Line is used in the pleated skirt, the seams in all of the outfits. Louis Vuitton store in Houston Manhattan's fifth avenue Double click anywhere & add an idea Boutique in Milan, Italy Louis Vuitton's Resort Collection 2010 Fabrics used: Shorts-jean Shirt-cotton and mesh sleeves Harmony in all of the outfits by making all of the outfits mesh well together. Lastly shape, LV uses a lot of shape to show off an hourglass figure. So most of my outfits show off the hourglass shape. Louis Vuitton trash bag Fabrics used: Capris-bleached jeans Shirt-cotton blend Vest-rayon F.Sol

Louis Vuitton

Transcript: Positive Prime locations for brand distribution: 320 stores worldwide Well-established global brand History and heritage: 150 years Recognisible brand name, logo and colour Luxury fashion brand vs. mass fashion brands Media: TV and cinema ads Celebrities Word-of-mouth Direct marketing 27 Selective retailing Opportunities - the associations in memory linked to Louis Vuitton The menace of fake luxury goods Okonkowo (2007) Product-focus strategy to consumer focus strategy Ethics New markets: Russia, India, China Back to basics: the 'classics' Fusion of luxury, travel and art 18 Laws of anti-marketing "It's as much about people looking for new ways to define themselves as its about exclusivity" - Marketingweek (2009), p. 3 Visibility Emotional associations 764 Brand concept Source: Newsweek (2009) What are you perceived as? Wines & spirits Emotional realm The future of Louis Vuitton: ‘‘Selling someone something they don’t really need is a skill that has a certain magical quality about it’’ Brand attitude Fashion & leather goods - Millward Brown: Top 100 Most Valuable Global Brands 2009 BRAND EQUITY 4,533 1. Forget about “positioning”; luxury is not comparative. 2. Does your product have enough flaws? 3. Don’t pander to your customer’s wishes. 4. Keep non-enthusiasts out. 5. Don’t respond to rising demand. 6. Dominate the client. 7. Make it difficult for clients to buy. 8. Protect clients from non-clients. 9. The role of advertising is not to sell. 10. Communicate to those whom you are not targeting. 11. The presumed price should always seem higher than the actual price. 12. Luxury sets the price, price does not set luxury. 13. Raise your prices as time goes on in order to increase demand. 14. Keep raising the average price of the product range. 15. Do not sell. 15. Keep celebrities out of your advertising. 16. Cultivate closeness to the arts for initiates. 17. Cultivate closeness to the arts for initiates. 18. Don’t relocate your factories. - consumer benefits reflecting Louis Vuitton's ability to perform as promised - Elliott and Percy (2007) Recommendations Loyal customers are important assets “With the crisis, bling bling is passé” Source: I.e., Tepperman (2010); Okonkowo (2007); Dubois (2005); Foukles (2009 Flashy Bad taste Waste of money Useless Too mainstream Symbol of arrogance Luxury users are snobbish Misplaced celebrity endorsement Emulating the rich - Bernard Arnault, Chairman of LVMH The ultimate paradox: sometimes the riskiest customers are the brand’s most zealous and noticed endorsers While luxury products may feed desire, the mantra of luxury brand management is one of restraint “Remaining the seducer, not the seduced”; Sell less to maintain exclusivity Core competency 2,740 LVMH GROUP High (perceived) quality High transaction value Exclusivity Craftsmanship Functionality Good service Durable/Investment Heritage Country of origin Creativity Emotional bonds add brand value Financial value Source: Tepperman (2010); Okonkowo (2007) Brand loyalty Capital structure Unique Sophisticated/Class Superior Glamorous Powerful Successful Status Social approval Self-esteem Prestige Timelessness/'Classic' Good taste - Strategic Direction (2005, p. 5) Source: Interbrand (2008) Who wants you? 6,302 Ojective characteristics Who knows you? 17,053 EUR million Source: Interbrand (2008; 2009) Negative "There are some journeys that turn into legends" LVMH (2009) Guyon (2004) Okonkwo (2007) Louis Vuitton has build up a strong brand equity in terms of brand awareness However: limited awareness of other LV products Challenges Source: LVMH (2009) Watches & jewlery Brand awareness Source: Okonknwo (2007) Juggessur et al. (2008) Luxury sector hit by economic crisis: Rethinking spending priorities and values Shift from: "What to buy?" to "Why buy?" Cheaper alternatives: private labels and counterfeits Postonement of expensive purchase Luxury brands - a commodity? Growth vs. overexposure Other activities Source: Millward Brown (2009) Attitude - Emotional realm Subjective characteristics 2,741 - Kapferer and Bastien (2008) Kapferer and Bastien(2009), In: MarketingWeek (2009) Perfumes & cosmetics Functional realm Source: MarketingWeek (2008; 2009) Pelsmacker et al. (2007) Stratetic Direction (2005) What are you worth? Louis Vuitton Fendi Donna Karan Loewe Marc Jacobs Céline Kenzo Givenchy Thomas Pink Pucci Berluti Stefanobi Rossimoda - Interbrand rankings 2008 & 2009 Attitude - Functional realm What have you gained? Knowing when to say "no"

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